PartsforCars Frequently Asked Questions - F.A.Q.
If I choose Click & Collect, can I skip the que at your counter?
Yes you can, please just have your order number to hand. Your parcel will be left at end of the counter for you to get in & out as quickly as possible. But please remember to respect other customers social distance.
Do we issue vat invoices?
Yes with all transactions, both in-store and online.
Do our web prices include vat?
Yes at the current rate of 21%. If you are buying via a company abroad with a valid vat number, then please contact us in advance and we can set you up a specific account tailored to your vat status.
Can I have an online account?
Yes you can join our Platinum Trade Club & receive extra discounts & promotions. You can also look at your purchase history & account history of previous invoices etc.
You are also guaranteed your Platinum Discount every time you shop with us, plus you do not need to re-enter your various details every time you visit our site or store. Your details will automatically appear on each invoice. This saves both time & hassle and is a great piece of mind.
Can we take credit card payment over the phone?
Yes we can. Please phone accounts at 01 8979777 & press 3 to speak to a member of our team who can take you through a secure payment process.
Can the public visit our stores?
Yes absolutely, we have family friendly, welcoming & easy to navigate stores which are designed with you in mind.
We have Covid-19 measures in place to ensure the safety of both our staff, customers & all of our partners. We are following all the guidelines by the HSE. These include but not limited to:
- Protective Screens
- Social Distancing
- Masks
- Signposting
- Hand Sanitize Stations
What parts do we sell?
We stock over 100,000 different part numbers from multiple manufacturers, many of these manufacturers are known as Original Equivalent Manufacturers (OEMs). The OEMs may either supply the manufacturer directly themselves or they may supply ourselves with a part which is equivalent to the original part supplied when the vehicle was manufactured. There can be confusion in the market that car manufacturers manufacture car parts, this is not the case, car parts are manufactured by OEMs who also supply ourselves.
We also supply tools, batteries, workwear, lubricants, paint, bodyshop consumables, workshop consumables and car accessories. Basically if it’s anything to do with the automotive trade we either stock it or can supply it within hours or worse case we need to special order from abroad which may take 24 hours or a few days. In the extreme scenario where we cannot source an item we can more than likely advise you as to where you can find the item you are trying to locate.
Will this affect my warranty?
Absolutely not, under the Motor Vehicle Block Exemption Regulations (BER) it is within your right to use original equivalent manufactured parts and your vehicles warranty is unaffected. Car owners are not obliged to take their car to a franchised dealer for service or repair. The work can be carried out by an independent garage as long as that garage uses manufacturer approved parts and correctly follows the manufacturer's service schedule. The Right to Repair campaign ensured block exemption regulations were kept up-to-date. For more information on BER please visit the following link & get the big picture on regulations in the automotive aftermarket from FIGIEFA.
What brands do we supply?
We offer one of the widest range of brands in the Irish automotive industry. We have a large range of Original Equivalent Manufactured (OEM) parts which we supply. These are the people who make the parts originally for a vehicle. Example of OEM suppliers include: Bosch, Brembo, Knecht, UFI, LUK, FAG, Platinum Batteries, KYB, NGK, Denso, Sachs, INA, Castrol, Mannol, Millers Oils, Gates, SKF to name but a few!
How can I become a supplier to PartsforCars?
Please just drop us a line at info@partsforcars.ie. We are always looking for like-minded companies to supply us with new & interesting product ranges.
How can I receive updates from PartsforCars about news & promotions?
That’s easy just sign up to our email newsletter be entering your e-mail address at the bottom of our Home Page
Can you accept my old batteries or bulbs etc. for re-cycling?
Yes, we have legitimate facilities to re-cycle bulbs, batteries, steel & cardboard. We can offer re-cycling facilities free of charge for these products. We can also offer specific facilities for oil re-cycling but, this service must be discussed with our sales & service representatives.